1. Work with each regulated entities' compliance officers to standardize and harmonize the regulated entities' outsourcing policies & procedures, develop and maintain an overarching outsourcing framework to manage the risks associated with its outsourced activities, including due diligence processes;

2. Act as the owner and subject matter expert of the outsourcing framework and supporting procedures, working closely with leadership teams, Legal, Compliance, Product teams, Risk Teams, Technology, etc. to ensure these outsourcing functions are meeting regulatory requirements in these licensed jurisdictions;

3. Manage internal governance (including Outsourcing Committee(s) where relevant and approval process are in place and prepare all necessary information for Management approval, at Board level, etc., as appropriate;

4. Work closely with Compliance on regulatory notifications and interactions;

5. Act as primary interface between Legal and the regulated entities in the execution of inter-company agreements, including amendments;

6. Maintain the Outsourcing Register across multiple entities in conjunction with Compliance and Management Teams;

7. Manage the internal monitoring and oversight process, including collating data, challenging service recipients, identifying improvements, tracking actions to completion and reporting to the relevant governance forums up to and included Board level of the regulated entities;

8. Engage in periodic service reviews to ensure that all contracts remain consistent with services delivered and that Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) remain within agreed tolerances;

9. Work with Compliance officers to complete regulatory submissions, as required. Assist business functions in responding to regulatory queries, on-site visit preparation and follow-on requests for information;

10. Participate as necessary in projects for the termination of any outsourced service;

11. Serve as the outsourcing SME on matters related to the outsourcing operations and framework.

1. At least 8-10 years of experience in roles related to Outsourcing, Third Party Risk Management, Compliance, Operational Risk Management;

2. Strong analytical capabilities are a priority. This includes demonstrable expertise with Excel/Access, excellent written communication skills and an organized approach to projects and communications;

3. Strong interpersonal skills, as well as the ability to work effectively across teams and across multiple geographic locations;

4. Excellent networking skills and initiative are critical;

5. Experience in change management and/or project management with sound judgment;

6. Knowledgeable in fintech, e-commerce, payments, financial services, or similar legal and regulatory requirement;

7. A team player and the ability to work both independently and collaboratively with multiple teams located in different jurisdictions and under strict deadlines;

8. Self-starter with good attitude. Resourceful, adaptable and flexible in a highly engaging, demanding and rewarding environment;

9. Some travel expected;

10. Excellent English and Native Chinese language skills is a must;

11. Bachelor or Advanced degree in Accounting, Business or Finance; or equivalent work or compliance and legal experience.

This position is only open to Malaysian citizens.